Terms & Conditions

Buying a Dress

  • – When trying dresses on please do not wear make-up or false tan
  • – All items are bought as seen and are non-refundable
  • – Your dress must be collected by the date agreed to
  • – We offer a payment scheme but the final date must be adhered to. Small deposit secures
  • – Payment by cash only – no cheques
  • We are not responsible for items after they leave the shop

Selling a Dress

Please email the following information for all items you wish to sell

  • – when you bought, where, how much you paid, designer & style code. To sell a dress is strictly by appointment only.
  • – Sellers details are strictly confidential and will not be given to any third party
  • – Sellers must be the legal owner of the item and will be asked to supply personal information that requires a signature. You are advised to insure all your dresses as we are not able to insure what we do not own.
  • – For items to be accepted they must be in excellent condition and dry cleaned or freshly pressed
  • Items are accepted at the discretion of The Loft Bridal – please do not be offended if we decide that your dress is not suitable for the store.


If your item has not sold and we have contacted you, you have two weeks to collect or all items shall be donated.

  • – WE DO NOT ACCEPT DRESSES ON A SATURDAY. The reason for this is Saturday is our busiest day and won’t allow us the time to view your items properly
  • Sold items: Once an item is paid for in full the seller receives 70% of the total price for bridal gowns 60% for all other items. We will contact the seller immediately
  • All items MUST stay in the store for six months before they can be returned to the seller. Early collection will result in a £50 fee.